Privacy Policy

At DukeInsync, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when you contact us, request a quotation, or book a consultation.

• Property Information: Details relating to your property if required for our design or management services.

• Usage Information: Non-identifiable information such as your IP address, browser type, and website usage data collected through cookies and analytics tools.

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2. How We Use Your Information

 

We use the information we collect to:

• Provide and manage our interior design and property management services.

• Communicate with you regarding inquiries, projects, and updates.

• Process payments and issue invoices where applicable.

• Improve our website, services, and client experience.

• Comply with legal and regulatory obligations.

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3. Sharing of Information

 

We do not sell or rent your personal information to third parties. We may share information with trusted service providers and partners who assist us in delivering our services (e.g., contractors, suppliers, IT providers), but only to the extent necessary. All third parties are required to maintain confidentiality and protect your data.

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4. Data Security

 

We take reasonable technical and organizational measures to safeguard your personal information against loss, theft, unauthorized access, or disclosure.

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5. Cookies

 

Our website may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

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6. Your Rights

 

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of your personal data, subject to legal and contractual obligations.

• Opt out of marketing communications at any time.

 

7. Third-Party Links

 

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

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8. Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

 

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

DukeInsync
Email: dukeinsync.co.za
Phone: 071 574 1779